Next, go to Google Play Store or Apple App Store (depending on the phone) and reinstall the app on your phone. So, locate the app on your phone and uninstall it. Of course, uninstalling and reinstalling the app will ensure you have the most current version of the app on your phone. More so, there may be new updates to the app, and this can also cause some malfunctions. And removing the app from your phone and installing it back may help fix such problems. Sometimes, issues with the Smart Life app could be caused by a bug.
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If so, that might be the cause of the issue, so download the new app and set it up with your device to see if it works fine.īut if you’re sure that your device is compatible with the Smart Life app or the app has been working for you before but suddenly stops, continue to the next steps. You may try googling “app compatible with my device” (use the device name) to see if your device has a dedicated app other than the Smart Life app. So if the app isn’t working for you, the first step to troubleshooting the issue is to check if the manufacturer of the device approves the use of the Smart Life app.
If this is your first time using the Smart Life app and with a single device, you want to first check that the app is compatible with your device.Īlthough most smart devices, such as smart plugs, switches, and bulbs, are compatible with the Smart Life app, some devices do not work with the app. Check that Your Device is Compatible with the Smart Life App So here are some troubleshooting steps to try if the Smart Life app isn’t working with your plug and other devices. Setting Up Your Device with the Smart Life App.